Frequently Asked Questions

regarding Prices, Other Companies and our Satisfaction Guarantee

"But XYZ Company is cheaper than you. Will you match their prices?"

Of course not!!! And you wouldn't want us to! With entertainment "you get what you pay for!".  Quality counts, and entertainers are not created equal! 

Let's say for a moment that you are going out to dinner with some very important people. Imagine treating your guests to a meal and choosing the cheapest and fastest food in town, served by the lowest paid employees in town. What will the quality of food be? How will the service be? How will your guests feel about the event? Sure, you'll have saved money, but chances are that your greater goal was to give them a memorable experience. The important people in your life deserve a quality product and exceptional service. 

If you must save money, rent a good video this year, and put the money aside for your call to us next year! But seriously, for as many letters as we've received raving about our services, we have received three times as many complaints from people who cut corners for their last event by going with sub-standard entertainment, regretting they had spent any money at all. If you must cut corners, call us and let our event specialists work with you to create an unforgettable event which leaves your guests excited, and which still helps maintain your bottom line!

"How do I find out what's right for me and what the prices are?"

When you're ready to look at options for your event, simply complete the "Contact Us" form, and we'll try to reach you right away with a no-obligation event consultation, including prices, availability, and additional references.  At A Touch of Magic, we specialize in matching the perfect entertainment for the group receiving it.  This cannot be done by computer alone.  It takes a real, live human being, an event planning expert, who can walk you through the steps, whether you are planning your first event or your hundredth event.  And if we can't meet your needs, we'll help put you in touch with someone who can!

"You all sound alike, and you offer the same types of entertainment.  Is their really a difference?"

You bet there is!  In fact, there are predominantly two types of entertainment providers.  One type is made up of agencies which hire people, teach them a particular skill, and then send them out to do that skill.  The other type is made up of  Professional, Full-time Entertainers, in business for themselves, networking with other Entertainers.  We fall into that second category.  Each of the different entertainers we provide is trained, experienced (with a minimum of 10 years, but the average is 15 years!), talented, committed to customer service, and most importantly, LOVES WHAT THEY DO!!  Imagine this kind of performer at your event, versus the entertainer who just does this for extra cash on weekends! Yup, there's a difference, all right!

"I've been burned before. What if it happens again?"

If you were burned before, chances are that you cut corners on your entertainment, and you got what you paid for.  It's understandable that you would be nervous about hiring entertainment again. We deal with many people in your situation. Thank you for not giving up on entertainment providers! 

The good news is that you never have to be burned again! If, for some reason, you are not satisfied with your entertainment, we'll make it right by you.  In fact, we are the only company in town which offers a 100% Satisfaction Guarantee on all of our services! (Our competitors call us foolish... we call it good business.  Besides, when you combine the most talented entertainers in town with an unsurpassed commitment to service, it's easy to leave people satisfied!  And that's what you really want, isn't it??

 

"Is there anywhere else I can go to learn more about you?"

You will find A Touch of Magic listed amongst the most prestigious booking agencies in the country. We will update the following agencies regularly.

As Featured on Decidio.com Wedding & Party Directory

 

  If you have additional needs consider the US City Business Directory, where you can find what you are looking for, fast and easy. Just click below:

http://www.uscity.net/
 

Call A Touch of Magic at (651) 748-9442 or toll-free at 1(866) 748-9442 today!